Applicability
Our general terms and conditions of sale apply in full and without exception to all our quotations, orders, deliveries, and invoices. The customer formally acknowledges having taken note of these terms and accepts them unconditionally. In the event of conflicting purchase conditions from the buyer, only the seller’s general terms and conditions shall prevail.
Prices
Our prices are exclusive of VAT and shipping costs and are subject to changes in pricing and technical specifications. Price adjustments may result from increases in production costs, raw materials, wages, transportation costs, or government-imposed duties and/or taxes.
Order Form
In the event of full or partial cancellation of an order by the buyer, the buyer shall automatically and without prior notice be liable to pay compensation of 30% of the total amount stated on the respective order form.
Delivery Time
Our delivery times are always provided as estimates and serve as target dates. We do our utmost to deliver within the indicated timeframe, but these times are non-binding. Delays do not entitle the buyer to cancel the order or to claim compensation or interest.
Payment
All our invoices are payable at the company’s registered office:
Medstativ – Kardinaal Mercierlaan 5, 8420 De Haan, Belgium.
Unless otherwise agreed explicitly and in writing, invoices are payable upon receipt of goods, including any stamp duties, receipt charges, and applicable taxes.
Any invoice not paid by the due date shall, by law and without prior notice, incur a conventional interest rate of 1% per month.
In addition, a compensation of 15% of the invoice amount, with a minimum of €50.00, is due automatically and without prior notice.
Non-payment of one invoice on its due date automatically makes all other outstanding invoices immediately due and payable, even if not yet matured.
Complaints
All complaints regarding visible defects must be reported immediately upon delivery. By accepting the goods without reservation, the customer acknowledges that they are free from visible defects.
All other complaints must be submitted within eight days of receiving the invoice. Failure to do so will render the complaint inadmissible.
No complaint, of any nature, may be used by the client as grounds to suspend or delay payment.
Jurisdiction
All disputes, of any kind, related to or arising from an agreement, or from non-payment or late payment, fall under the exclusive jurisdiction of the courts of Bruges, Belgium, and are governed solely by internal Belgian law.